What to Do If Your IG Account Is Disabled? Don't Panic! This IG Management Guide Revives Your Account

2024 / 12 / 18
In this fast-paced social media era, Instagram has become not only a vital platform for sharing life and showcasing talent but also a powerful tool for brands to enhance visibility and boost sales. Consequently, an IG account disablement can be a significant blow, both for individuals and brands.

What should you do if your IG account gets disabled? Don't worry. Below, Arachne Group Limited discusses solutions for disabled IG accounts, helping yours get a new lease on life.

IG Management Guide: How to Detect if Your IG Account Is Disabled

Typically, most users receive a notification within the IG app when their account is disabled, similar to the example below:

ig-account-deactivation

However, a small number of users might not receive any official notification and instead find themselves unable to log in consistently (this could also indicate account hacking). In such cases, simply search for your own account directly within the IG app. If the result shows "User Not Found," it confirms your account has been disabled.

Users who receive the notification need to click "Appeal" on the message from IG, then follow the instructions to submit the required information and a selfie video. Upon successful submission, the following message will typically appear:

ig-account-deactivation

Receiving this notice means you have submitted an initial appeal. IG will review your appeal, a process usually completed within 24 hours. During this period, you might encounter one of two scenarios in the IG app:

The appeal screen remains stagnant for days without any update.

A message directly states your account has been "disabled and all information permanently deleted," with no option for a secondary review of this action.

Arachne Group Limited emphasizes that both scenarios indicate your account has been officially disabled and cannot be resolved through the standard appeal channel anymore. At this point, you should promptly utilize other appeal methods to significantly increase the chances of account recovery.

IG Management Guide: Why IG Accounts Get Disabled

First, understand that IG is managed and operated primarily by platform algorithms. Account disabling/suspension/banning are tasks automatically determined and executed by these algorithms. Therefore, if you have engaged in any behavior violating the IG Community Guidelines, your account is at high risk of being disabled by the platform.

For common reasons leading to IG disablement, you can review: [Link to previously mentioned article, if applicable]

Additionally, account disablement/suspension can sometimes result from algorithmic errors. In such cases, you must appeal through various channels to request a re-evaluation and restore your account's functionality as soon as possible.

IG Management Guide: What to Do If Your IG Account Is Disabled

Restoring a disabled/suspended IG account requires submitting an appeal directly to IG, hoping for lenient treatment. Below are common resolution methods and important considerations:

I. Standard Appeal Process

Generally, this should be your first step upon discovering your account is disabled:

STEP 1: Attempt to log into your account and follow the on-screen instructions. When the notification about the disablement appears, click "Learn More" and fill out the required information as prompted.

STEP 2: Take a selfie video directly within the app for identity verification. If submission fails, try repeatedly until successful. Also, ensure your video meets these criteria:

Your face must be clearly visible and centered in the frame.

Use a plain, preferably white, background.

STEP 3: Upon successful appeal submission, you should receive an email notification from IG Support confirming your account has been restored. You can then start using the account immediately.

Important Note: Many online guides suggest re-submitting appeals if you don't receive a response. However, IG now has anti-spam mechanisms. Submitting multiple appeals might be flagged as harassment. Once flagged, your IP address could be blacklisted, leading IG to cease responses and halt case processing. Furthermore, with a blacklisted IP, any new IG accounts you create might be disabled shortly after registration.

Therefore, if you don't receive a response after your initial appeal, it's advisable to explore other appeal channels to seek account recovery.

II. Alternative Appeal Channels

Email IG's Official Address: While some guides recommend emailing IG directly for quick resolution, IG has largely deprecated this specific support email. Emails sent there might be bounced back.

Reset Account Password: Some users might recover their accounts simply by resetting their passwords. However, this method has a very low success rate and typically only works for accounts mistakenly flagged by IG's algorithm.

Appeal to the FB Oversight Board: This board holds the authority to review appeals concerning removed content or disabled accounts. However, due to the immense volume of daily appeals, they typically select only a limited number for review.

DM IG Staff: As a last resort, some users, after exhausting all options, try direct messaging Mark Zuckerberg himself or other IG/FB staff, or create a new account to rally others to @ mention IG official accounts. Generally, these methods are ineffective and can be considered a final "Hail Mary" attempt.

Conclusion

Generally, if your account hasn't seriously violated the Community Guidelines or Terms of Use, there's a chance for recovery. However, if data indicates your account has been disabled for over a month, the likelihood of restoration decreases significantly. Therefore, the key to resolving an account disablement is to initiate an effective appeal promptly, without delay.

MORE BLOG